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Welcome to our FAQs, where we answer your most pressing questions about...

 

Directions to the hotel

From Central Station, you can either walk for 30 minutes or take metro number 52 (direction Zuid) and get off at De Pijp. From there, it´s 3 minutes walking to The Arcade and the whole thing won´t take you longer than 8 minutes. If you are at Schiphol Airport you can take the train to  Amsterdam Zuid Station and from there hop onto the 52 metro.

If you want to get a taxi, always approach an official stop or get an Uber.

Check-in and check-out

Check-in is at 15:00 and check-out at 12:00 (that´s 3 pm and 12 pm for you Americans). If you book directly through our website, you will get late check-out at 13:00 for free.

We have a safe luggage room in case you arrive before your room is ready and want to go explore the city straight away.

Parking

You´ve got a few options: Parking the car on the street costs 6 Euros per hour from 09:00 till 00:00.

We offer a private Parking service where your car gets picked up at the hotel and parked in a safe garage. The cost of this service is 35 Euros per day. If you want to book this, you can send an email to the front desk ( info@arcadehotel.nl) and they will arrange for you. Call us when you are 30 minutes away from the hotel so we are ready to pick up your car when you get here. 

Your best bet money wise is to park in Park and Ride Olympisch Stadion. Find out all about it here. 

Smoke

We are a non-smoke hotel. That´s pretty much it. 

Gaming

As you might have already noticed, we are a Video Games hotel. Actually, the first Video Games hotel in the world! This means if you are a gamer you just found your personal paradise. If you are not, you will still have loads of fun with us! The Game Room is available for free for guests that book directly through our website. If you booked somewhere else rates apply, our hosts will tell you all about it.

When it comes to games, it´s easier to list what we don´t have rather than what we do have. At some point we stopped counting so in short, we have everything. 

Every room comes with its own retro console, too, but we can´t tell you in advance which one you will find once you open the door to your own gaming paradise. Let us surprise you and in the meantime check out our Instagram (@thearcadehotel) for a glimpse of our set up.

Feel free to bring your own controller but skip your console. There´s no need, we pinky promise.

We organize gaming tournaments on the regular for both guests and locals. We´d love for you to join, you can check out what´s happening during your stay here.